FAQ

D93 BIG DEALS FAQ

This page answers some of the most common questions about shopping through the D-93 Big Deals Store.

"How do I make a purchase?"

Browse the available D-93 Big Deals certificates, tickets, and special offers. Select the item you would like to purchase and add it to your shopping cart. When you are finished shopping, open your cart and select "Checkout".

Returning customers may sign in to their existing accounts. New customers will be asked to create an account and provide the information needed to complete the purchase. Available payment options will be shown during checkout.

"What should I do if my password does not work?"

Use the password assistance or “Forgot Password” option on the sign-in page. If your email address is connected to an existing Big Deals account, password reset instructions will be sent to that email address.

"How will I receive my purchase?"

Most physical certificates and tickets purchased through D-93 Big Deals will be mailed to the shipping address provided during checkout. Orders are generally mailed within one to two business days.

Orders placed over a weekend or holiday will be processed during the next available business days. Mailing times may vary due to holidays, weather, postal delays, or other circumstances outside our control.

Some offers may be eligible for digital redemption. The delivery method and redemption instructions will be listed on the individual offer page.

"Can I print my purchase from my computer?"

Most D-93 Big Deals purchases cannot be printed from your computer and will be mailed to you. Offers that qualify for digital delivery or online redemption will be clearly identified on the offer page.

"What is the D-93 Big Deals return policy?"

Because D-93 Big Deals certificates, tickets, and offers are sold at discounted prices, all sales are final.

Refunds, returns, and exchanges are not available. Please review all offer details, restrictions, expiration dates, and redemption instructions before completing your purchase.

"What should I check before purchasing an offer?"

Please read the full offer description before placing your order. Individual businesses may establish restrictions, expiration dates, appointment requirements, age requirements, blackout dates, quantity limits, or other conditions.

D-93 Big Deals is not responsible for restrictions that are clearly stated in the offer description.

"Can I use more than one certificate at a time?"

Each participating business establishes its own redemption rules. Check the offer description and certificate for information about combining certificates, using multiple certificates during one visit, or combining a Big Deals certificate with another coupon, discount, or promotion.

"Do Big Deals certificates expire?"

Expiration dates and redemption deadlines vary by offer. Review the individual offer page and the certificate you receive for the applicable expiration date and restrictions.

"What happens if an offer sells out?"

D-93 Big Deals offers are available in limited quantities. Once an offer is sold out, additional certificates or tickets may not be available. Placing an item in your shopping cart does not necessarily reserve it until checkout has been completed successfully.

"Who should I contact if there is a problem with my order?"

Please use the D-93 Big Deals Contact Us page and provide your name, email address, order number, purchase date, and a brief description of the issue. Providing complete information will help us review your order more quickly - screenshots of any issues you encounter are helpful and recommended.